Skip to main content

Quality Score to Improve Your Process Creation

An explanation on how to enhance your processes using the quality scoring feature.

Hylet Pistorius avatar
Written by Hylet Pistorius
Updated over a month ago

To access the quality scoring tab you need to have the Display Quality Score permission enabled on your current company.
​
As a stakeholder you have the ability to see the quality scoring tab within the process you are currently editing. If you have not calculated a score on a process yet, the table with the scores will not be visible. Simply click on the Calculate Quality Score button to calculate a score. Your quality score tab should look similar to the one below:

Each score is based on a number of different requirements which are covered in the ProcessPro Scoring Rules article. The total score is based on a weighted score of the individual requirements set out. The scores and rules are a suggested guideline on how to improve your process or value stream that is easy to understand and use within ProcessPro.

Decisions do not affect the score when added to a process, however, their attached activities or process links do. If you have a decision with an attached endpoint, or a alternate path to an existing activity or process link, the score will not change.

To ensure the verb criteria is met and your process or activity starts with a verb, simply add "the" as the second word in your title. This should resolve the verb criteria issue you may encounter.

To get 100% for the roles within a swimlane requirement, every single role needs to have at least one user associated to it to get the full score. If using a role family and one role does not have a user assigned to it, you will not receive the full score for this requirement.

As an administrator or a user with the View Reports permission you have access to see the process score, of all processes in your current company, in the process list report.

Future state scores will be kept separate from the current state's scores. When a future state is published to the current state, the score will be updated with the future state's score. Transferred or duplicated processes will have their scores recalculated if the company they are being copied to has the Display Quality Score permission enabled.

Did this answer your question?