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Add a Note

Notes add additional information to an activity, process link or decision and can capture variations and exceptions.

Hylet Pistorius avatar
Written by Hylet Pistorius
Updated over 6 months ago

Notes are used to add additional information to activities, process links and decisions within a process or value stream. Notes can only have 1 type. Administrators can add, edit or delete note types.

There are 5 default note types that can be used:

  • Standard

  • Question

  • Tip

  • Warning

  • Exception

Any note types added by administrators will appear in the dropdown when creating notes. Each note has a unique colour and icon to quickly show what type of note has been added.

Quick Steps

  1. Click on the options icon next to the item needing a note

  2. Click on Add Note

  3. Enter the note title and description

  4. Select the note type

  5. Click Add Note to save the details

  6. The note will appear below the activity/ process link/ decision title in the diagram content menu

Different Displays of Notes

  • When creating a note, the 'Display on Map?' toggle is disabled for stakeholders and administrators as this is set in the admin settings when creating the note type

    • This toggle allows administrators to display important notes on the map to draw viewers' attention to the note

      • If the toggle is on (green), a red triangle will appear on the activity, process link or decision the note was added to

      • If the toggle is off (grey), the red triangle will not display

    • Simply click on the red triangle to see a list of all notes added to the activity, process link or decision that have been set to display on the map

  • To hide a note from a non-stakeholder, open the edit note modal and change to the display tab. Ensure that the 'Display to non-stakeholders?' toggle is off and save the changes. The note will now only appear for stakeholders and administrators.

  • Notes can be put in bold, italics, underlined and lists, however, if the process is printed to PDF, the format seen in the note will not be the same as the PDF.

  • To reposition a note within an activity/ decision/ process link, drag and drop the item to a new position.

  • To delete a note, click the options icon next to it, and select delete.

  • To edit a note, click the options icon next to it, and select update.

  • To keep a note open at all times, open the edit details modal and change to the display tab, ensure that the 'Collapse by default?' toggle is off and save the changes. The note should now appear in the diagram content menu as expanded/open. The settings will be remembered for all changes or movements of the note and process.

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