As an administrator, you can enable the allow acknowledgement permission in the administrator settings for a company. By enabling this permission, you enable the toggle and acknowledgement button to appear in the process actions tab.
Quick Steps
Click on the Settings in the left navigation menu
Click on the companies button
Click on a company name to open the company details
Select the Allow Acknowledgement permission from the settings dropdown
Click Update Company
Once the permission is set, stakeholders can request acknowledgement. While waiting for all users associated to the request to acknowledge, stakeholders can view the acknowledgement status within the item waiting for acknowledgement by clicking on the view acknowledgement progress button in the actions menu. Administrators can view an acknowledgment status report in the reports tab.
Administrators can also update the acknowledgement message.