Before users can complete mobile app sign-in, the default company in your ProcessPro instance must have the Allow API company permission enabled. The mobile app connects to ProcessPro through the API, and sign-in cannot continue without it. If this permission is missing, users may see the message "API not enabled or you don't have permission, please upgrade your instance to get this functionality" and will be unable to proceed past login. Allow API is configured on the Restricted tab when editing a company (Settings > Companies). Only users with the Allow Restricted Access user permission can enable it. Contact ProcessPro support if you need this permission enabled on your default company.
Download the mobile app on your phone from your app store.
Open the app on your phone. When you first log in, select Sign-in.
Enter your company's name in the top textbox to find your instance. Read more about wayfinder to find your instance.
Your company's login page will appear. Login as usual. SSO login is available on the mobile app.
Your company's processes and value streams will load. Depending on the amount of data, this may take a few minutes. Once ready, select 'Continue to Dashboard'.
Video to demonstrate:
Note
The ProcessPro mobile app is currently only available on Android.
Read more about:
Navigating the mobile app