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Screen Recorder: Installing the Extension

Step-by-step guide to installing the ProcessPro Screen Recorder browser extension in Chrome or Edge.

Written by James Ross

The Screen Recorder is a browser extension that captures your actions and screenshots as you work through a process. Before you can record, you need to install the extension in your browser.

Requirements

  • Google Chrome (version 90 or later) or Microsoft Edge (version 90 or later).

  • A ProcessPro account with an administrator permission or stakeholder role.

  • Permission to install browser extensions (your organisation may restrict this).


Install from Chrome Web Store or Edge Add-ons Store:

Install from Chrome Web Store

  1. Open Google Chrome.

  2. Navigate to the ProcessPro Screen Recorder page on the Chrome Web Store.

  3. Click Add to Chrome.

  4. When prompted, click Add extension to confirm.

  5. The ProcessPro Screen Recorder icon will appear in your browser toolbar.

Install from Edge Add-ons Store

  1. Open Microsoft Edge

  2. Navigate to the ProcessPro Screen Recorder page on the Edge Add-ons Store

  3. Click Get

  4. When prompted, click Add extension to confirm

  5. The ProcessPro Screen Recorder icon will appear in your browser toolbar

After installing, verify that the extension is working:

  1. Log in to ProcessPro.

  2. Navigate to Settings > Screen Recorder.

  3. The status should show Installed with the extension version number.

If the status shows Not Installed, try clicking Check Again to refresh the detection.

Note: If your organisation manages browser extensions through group policy, you may need to contact your IT administrator to have the extension approved before you can install it.


Troubleshooting

  • Extension not detected: Refresh the ProcessPro page after installing. The detection runs automatically on page load.

  • "Not Installed" persists: Make sure the extension is enabled in your browser's extension settings (chrome://extensions or edge://extensions).

  • Installation blocked: Contact your IT team. The extension ID for Chrome is ghckmapopfohkjlollobilphofpgklgf and for Edge is clehcabecocemjbknkepbhbaomlhfdib.


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