Skip to main content

Publish a Managed Document, Process or Value Stream with the Approval Request Workflow

Publishing a managed document, process or value stream that requires multiple approvers with differing approval levels.

James Ross avatar
Written by James Ross
Updated over a week ago

Some managed documents, processes and value streams may require multiple users to give approval for a draft to be published, or a new version of an already published item to be published. This is an additional feature that ProcessPro support can activate if it is available for your organisation.

Quick Steps

  1. Open the item you want to request to publish

  2. Click on the Edit Information button found at the top of the map

  3. Ensure all the properties are correct

  4. Set the review cycle frequency

  5. Click Update to any changes

  6. Click on the Actions icon found on the right-hand side in the diagram content

  7. Select Request Approval to Publish

    1. NOTE: If the button says "Publish Process", the "Allow process approval" feature has not been activated

    2. If you want more information on the "allow process approval" feature for your company, please contact ProcessPro support for assistance.

  8. Add or update the roles responsible for approval

  9. Set the approval levels

  10. Click on Continue

  11. Click on Request Approval

  12. Add information about the publish in the summary of changes

  13. While waiting for approval the status of the item will change to Awaiting Approval.

Default approvers

The default approvers for each process are the required approval role, process experts, and the process owner. Additional approvers can be added, and process experts can be removed, but the process owner must approve the changes during the approval request workflow.

Process Approval Levels

ProcessPro has unlimited approval levels. Depending on the current approval level, the system will send approval tasks to those associated with the level. All users at a specific level will receive the task at the same time. If a user is associated with level two, they will only receive a task when level one is complete.

Require All

If Require All is selected, all roles and users associated with that level must approve the request to complete that level. If require all is not selected, then the first approval received will allow the approval level to move on.

Add additional approvers

Any number of additional roles can be added to approve at any level.

Summary of Changes

This is an optional step where information about the publication can be included. All approvers will see this information in their approval tasks, and the details are included in the history. For more information, see the summary of changes article.

Read here to...

Did this answer your question?